Privacy Policy

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile phone number
• Property address
• Mailing address
• Information submitted through website forms
• Information about your roofing, exterior, or restoration needs
• Appointment and inspection information
• Project and customer-service information
• Insurance-claim information you voluntarily provide
• Communications you have with Pro-Resto

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, referring pages, pages visited, and general website usage information.

We may use information collected from you to:

• Respond to questions and inquiries
• Provide information about our services
• Schedule and confirm inspections, estimates, and appointments
• Communicate regarding roofing, storm-restoration, and exterior projects
• Provide customer service
• Communicate regarding insurance-related restoration projects
• Send project, scheduling, and service updates
• Send marketing or promotional communications when appropriate consent has been provided
• Improve our website, services, marketing, and customer experience
• Maintain business records
• Protect our business and customers
• Comply with applicable legal and regulatory requirements

If you provide your mobile phone number and consent to receive text messages from Pro-Resto Inc., we may send you SMS communications according to the type of communications for which you provided consent.

Messages may include responses to inquiries, inspection and appointment communications, scheduling updates, project updates, customer-service communications, and, where separately authorized, marketing and promotional communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact Pro-Resto using the information provided below.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile information, including mobile phone numbers, SMS opt-in data, and SMS consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that assist Pro-Resto in providing its services and communications, such as customer relationship management, communications, website hosting, scheduling, and other operational services. These providers may use information only as necessary to provide services on behalf of Pro-Resto.

SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

We may share personal information with trusted vendors, contractors, and service providers when reasonably necessary to operate our business and provide services to our customers.

Examples may include providers that assist with:

• Website hosting
• Customer relationship management
• Communications
• Scheduling
• Analytics
• Advertising
• Payment processing
• Project management
• Customer support

We may also disclose information when required by law or when reasonably necessary to protect Pro-Resto, our customers, or others.

We do not sell or rent SMS opt-in information or consent.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand visitor activity, improve our services, and measure advertising and marketing performance.

You may be able to control certain cookies through your browser settings.

Pro-Resto uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You may contact us to request that we update or correct personal information you have provided.

You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.

You may opt out of SMS messages by replying STOP.

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy or our privacy practices, contact: